Digital downloads

File delivery

Your files will be available to download once payment is confirmed.

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 4 - 10 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Care instructions

Yes, our ring are waterproof. Please avoid chemicals (like chlorine) and harsh cleaners as well as salt water. If your ring looses its luster we will renew it for you, if you send it back and pay the shipping.

Sizing Considerations

Wide Rings will fit tighter then narrow ones, when determining your size, let your jeweler know the width of the ring you are sizing for. We always send you the size you order (as our tools are incredibly precise, using digital micrometers with .0001 tolerances).

Warranty

If your ring fails do to material defect or workmanship we will repair or replace it. Ring must be returned so we can determan the cause.

Returns and Exchanges

We accept returns for any refinishing, repair, damage or material flaw. We at Ancient Works consider all of our rings CUSTOM do to the fact that we individually handmake each ring for each customer to their unique size, width and any other choices.

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